Which rings qualify?
Rings with a purchase price of £250 or more, except where stated in the ring's description.
For non-UK customers we are unable to offer our Free Resizing service, though we still offer free delivery.
How does it work?
We send purchases out first so you can be sure you love your ring before resizing.
In the box we include a finger measure, and a resizing form.
Just fill out the form and send it and the ring to us within 14 days of receiving your order.
Can a ring be resized before being sent out?
We send rings out first so you can be sure you love your ring before resizing.
Having a ring resized is a personalisation, indicating you are satisfied with your purchase and once complete you cannot return the ring under our usual terms. This does not affect your statutory rights.
Will a ring resize well?
Rings are often resized as a person's fingers change size throughout their lives, and rings need to change with them.
Most rings can be easily resized 2 sizes up or down, many can be sized further. If there's a ring in particular you want information on, just start a chat or use the 'Ask Us' option on any product page. If a ring you buy doesn't fit, and we can't safely resize it, you can return it as per our standard returns policy.
Not sure about sizes? Check out out sizing page.
How long does resizing take?
Depending on our workload and the complexity of the ring's structure a resize can take between 3 and 10 working days (most commonly 5).
COVID-19 Restrictions: For safety and in line with national restrictions we are operating at a reduced capacity. We are still accepting resizes and we will still strive for fast turnarounds.