When do I need to order by, to get it before Christmas?
Order before 12pm Dec 22nd 2020 🚚
We ship via Royal Mail Special Delivery Next Day service, and we dispatch quickly - but Christmas is busy and we wouldn't want anyone to be disappointed. We recommend ordering no later than 12pm on the 22nd.
I think the ring I want needs resizing?
We're extending our free resizing service request window until Jan 5th 2021 😊
Usually you must ask for a resize within 14 days, but we know Christmas is hectic so all orders placed before Christmas can request resizes until the 5th of January. Order your ring now, have it for Christmas, measure if you need a resize, let us know before January 5th and we'll resize it for free (free resizing is for UK customers, for rings over £250 except where stated see the resizing page for details).
I'm ordering as a surprise, can you keep it a secret?
Our packaging is designed for secrets 🕵️♀️
Our rings are packaged in high quality display boxes, but the delivery package is very plain. It's a black box with a white label that has your name and address on it. No listing of contents. No company branding. We know surprises are important and we aim to help!